TERMS AND CONDITIONS OF USE OF OUR SITES

By Using Our Sites You Accept These Terms and Conditions

Please read these Terms and Conditions carefully and ensure that you understand them before using Our Sites. These Terms and Conditions, together with any other documents referred to herein, set out the terms of use governing your use of our websites, www.fourfrog.co.uk and www.resinwoodguitars.co.uk (“Our Sites”). It is recommended that you print a copy of these Terms and Conditions for your future reference. These Terms and Conditions were last updated on 25th June 2024. Your agreement to comply with these Terms and Conditions is indicated by your use of Our Sites. If you do not agree to these Terms and Conditions, you must stop using Our Sites forthwith. The following document also apply to your use of Our Sites: Combined Cookies and Privacy Policy available on our website.

  1. Definitions and Interpretation

    In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
    “Account” means an account that you can use, but which is not mandatory, to access and/or use certain areas and features of Our Sites;
    “Content” means any and all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; and
    “We/Us/Our” means Four Frog Instruments Ltd.

  2. Information About Us

    Our Sites are operated by Four Frog Instruments Ltd a company registered in England under company number 15483386 with a registered office address of Four Frog Instruments Ltd, Croft Myl, West Parade, Halifax, West Yorkshire, HX1 2EQ

  3. How to Contact Us

    To contact Us, please email Us at contact@fourfrog.co.uk or contact@resinwoodguitars.co.uk

  4. Access to Our Sites

    1. Access to Our Sites are provided free of charge.
    2. You must be over 18 years old to purchase anything from Our Sites.
    3. It is your responsibility to make the arrangements necessary in order to access Our Sites.
    4. Access to Our Sites are provided on an “as is” and on an “as available” basis. We may suspend or discontinue Our Sites (or any part of it) at any time. We offer no guarantee as to its availability.

  5. Account Access and Changes to Our Sites

    1. Certain parts of Our Sites (including the ability to make a purchase from Us) may require an Account.
    2. You may not create an Account if you are under 18 years of age.
    3. When creating an Account, the information you provide must be accurate and complete. If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date.
    4. We recommend that you choose a strong password for your Account. It is your responsibility to keep your password safe. You must not share your Account with anyone else. If you believe your Account is being used without your permission, please contact Us immediately at contact@fourfrog.co.uk or contact@resinwoodguitars.co.uk. We will not be liable for any unauthorised use of your Account.
    5. You must not use anyone else’s Account.
    6. Any personal information provided in your Account will be collected, used, and held in accordance with your rights and Our obligations under the law, as set out in Part 15.
    7. We may alter and update Our Sites (or any part of it) at any time for maintenance purposes.

  6. Changes to these Terms and Conditions

    We may alter these Terms and Conditions at any time. If We do so, details of the changes will be highlighted at the top of this page. Your use of Our Sites constitutes your acceptance of these Terms and Conditions. Any changes made to these Terms and Conditions will apply to your use of Our Sites the first time you use it after the changes have been implemented. You are therefore required to review these Terms & Conditions each time You use Our Sites.

  7. International Users

    We do not warrant or represent that Our Sites or its Content is available in all locations or it is suitable for use in those locations. It remains your sole responsibility to comply with obligations imposed by Your location.

  8. How You May Use Our Sites and Content (Intellectual Property Rights)

    1. All Content included on Our Sites and the copyright and other intellectual property rights in that Content belongs to or has been licensed by Us. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.
    2. You may access, view, and use Our Sites in a web browser (including any web browsing capability built into other types of software or app) and you may download Our Sites (or any part of it) for caching (this usually occurs automatically).
    3. You may print one copy and download extracts of any page(s) from Our Sites for personal use only.
    4. You may not modify the printed copies or downloaded extracts in any way. Images, video, audio, or any other Content downloaded from Our Sites must not be used separately from accompanying text.
    5. Our status as the owner and author of the Content on Our Sites (or that of identified licensors, as applicable) must always be acknowledged.
    6. You may not use any Content, saved or downloaded, from Our Sites for commercial purposes without first obtaining a licence from Us (or our licensors, as applicable). This does not prevent the normal access, viewing, and use of Our Sites for general information purposes by business users or consumers.

  9. Links to Our Sites

    1. You may link to any page on Our Sites. However, We cannot guarantee that pages, other than Our homepages: www.fourfrog.co.uk and www.resinwoodguitars.co.uk, will always be available.
    2. Links to Our Sites must be fair and lawful. You must not take unfair advantage of Our reputation or attempt to damage Our reputation.
    3. You must not link to Our Sites in a manner that suggests any association with Us (where there is none) or any endorsement or approval from Us (where there is none).
    4. Your link should not use any logos or trade marks displayed on Our Sites without Our express written permission.
    5. You must not frame or embed Our Sites on another website without Our express written permission.
    6. You may not link to Our Sites from another website the main content of which is unlawful; obscene; offensive; inappropriate; dishonest; defamatory; threatening; racist, sexist, or otherwise discriminatory; that promotes violence, racial hatred, or terrorism; that infringes intellectual property rights; or that We deem to be otherwise objectionable.

  10. Links to Other Sites

    1. Links to other websites may be included on Our Sites. Unless expressly stated, these sites are not under Our control. We accept no responsibility or liability for the content of third-party websites.
    2. The inclusion of a link to another website on Our Sites are for information purposes only and does not imply any endorsement of that website or of its owners, operators, or any other parties involved with it.

  11. Disclaimers

    1. Nothing on Our Sites constitutes professional advice on which you should rely. It is provided for general information purposes only. This includes the setup of instruments. Where you utilise information provided by Us for the purposes of setting up instruments you do so at your own risk. If you are in any doubt, or unsure of your ability to setup an instrument, you should seek professional advice from a suitably qualified professional instrument technician.
    2. Any Content which provides information on the choice of parts to achieve a certain sound, aesthetic or function for an instrument is Our opinion and should not be taken as professional advice. Users should conduct their own research to determine what is best for their application.
    3. We make reasonable efforts to ensure that the Content on Our Sites are complete, accurate, and up to date, but We make no warranties, representations, or guarantees (express or implied) that this will always be the case.
    4. If you are a business user, We exclude all implied representations, warranties, conditions, and other terms that may apply to Our Sites and Content.

  12. Our Liability

    1. Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be lawfully excluded or restricted.
    2. If you are a business user (i.e. you are using Our Sites in the course of business or for commercial purposes), to the fullest extent permissible by law, We accept no liability for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Sites or the use of or reliance upon any Content included on Our Sites.
    3. If you are a business user, We accept no liability for loss of profit, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
    4. Subject to Part 12.5, if you are a consumer and digital content from Our Sites damages other digital content or a device belonging to you, where that damage is caused by Our failure to use reasonable skill and care, We will either compensate you or repair the damage.
    5. Note that the right to compensation or repair in Part 12.4 will be lost if the damage in question could have been avoided by following advice or instructions from Us to install a free patch or update; if the damage resulted from your failure to follow instructions; or if the minimum system requirements provided by Us for the digital content in question were not met.

  13. Viruses, Malware and Security

    1. We exercise reasonable skill and care to ensure that Our Sites are secure and free from viruses and malware; however, We do not guarantee that this is the case.
    2. You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.
    3. You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Sites.
    4. You must not attempt to gain unauthorised access to any part of Our Sites, the server on which Our Sites are stored, or any other server, computer, or database connected to Our Sites.
    5. You must not attack Our Sites by means of a denial of service attack, a distributed denial of service attack, or by any other means.
    6. By breaching the provisions of Parts 13.3 to 13.5, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Sites will cease immediately in the event of such a breach.

  14. Acceptable Usage of Our Sites

    1. You may only use Our Sites in a lawful manner:
      1. You must ensure that you comply fully with any and all local, national, or international laws and regulations that apply;
      2. You must not use Our Sites in any way, or for any purpose, that is unlawful or fraudulent; and
      3. You must not use Our Sites to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware or any other code designed to adversely affect computer hardware, software, or data of any kind.
    2. If you fail to comply with the provisions of this Part 14, you will be in breach of these Terms and Conditions. We may take one or more of the following actions in response:
      1. Suspend or terminate your right to use Our Sites;
      2. Issue you with a written warning;
      3. Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
      4. Take further legal action against you, as appropriate;
      5. Disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
      6. Any other actions which We deem reasonably appropriate (and lawful).
    3. We hereby exclude any and all liability arising out of any actions that We may take (including, but not limited to those set out above in Part 14.2) in response to your breach.

  15. How We Use Your Personal Information

    We will only use your personal information as set out in Our Combined Cookies & Privacy Policy, available on our Website. This includes when you contact Us via Our Sites and where you opt into a newsletter or a free download (referred to as a lead magnet).

  16. Communication From Us

    1. If We have your contact details, We may send you important notices by email from time to time. Such notices may relate to matters including, but not limited to, changes to Our Sites or to these Terms and Conditions.
    2. We will not send you marketing emails without your express consent. If you do consent to marketing, you may opt out at any time. All marketing emails from Us include an unsubscribe link. If you opt out of emails from Us, it may take up to 7 days for your request to take effect and you may continue to receive emails during that time.
    3. For questions or complaints about communications from Us, please contact Us using the details above in Part 3.

  17. Law and Jurisdiction

    1. These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.
    2. If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Part 17.1 takes away from or reduces your legal rights as a consumer.
    3. If you are a consumer, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.
    4. If you are a business user, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.